Precision 5510 keyboard douuble characters

Question

Hi folks, I have a new Precision m5510 that works flawlessly save for the keyboard. It produces random double spaces on a single spacebar tap mid-sentence as well as  the odd double character.  The biggest issue is the spacebar creating double spaces mid-sentence and I am  now spending twice as long to write as needed! I am very frustrated. I have checked dreivers, tried  filter keys, bounce keys, etc and searched high and low in the internet for fixes. Is this a common problem with  the 5510s and is there some way to fix it? The keyboard otherwise works fine and I am not experience the squeeky  or sticky keys that other 5510 users have  mentioned elsewhere. Best, Erich

DELL-Akshatha M · Answer

Hi fishere

Thank you for writing to Dell Community Forum.

Please run the on-board Dell diagnostics, you can follow the instructions on the below link:

http://dell.to/1M2LIqy

Please private message us the service tag of the system along with the error message or code you might capture from the diagnostics.

Kindest Regards,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell

Locked Topics – Laptops General

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