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December 28th, 2013 08:00

Precision M4700 Restore problems

I have a Dell Precision M4700.  I deleted the main windows partition when reinstalling Windows 7 Pro 64-bit from CD.  Now I cannot access the recovery image to restore Windows.  From what I've been reading, it is because I deleted the custom Dell MBR which would have allowed me to use the Ctrl + F11 command to start the recovery.  The recovery partition still exists and is untouched.  I tried to follow the instructions on (http://www.goodells.net/dellrestore), however I could not get DSRFIX to work.  I have a suspicion it is because the recovery partition is an NTFS partition, not a FAT32 partition.  So two questions:

1) Ideally I would be able to restore the laptop to Dell factory state.  Is there any way I can add the custom Dell MBR back to the partition and use the Ctrl + F11 command?

2) If there is no fix for the above, is there a way I can access the image and is there a program I can use to restore it to the master partition.

thanks for the help!

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