Yes can get into safe mode (including networking) am actually using it to send these emails.
When I toggle screens in safe mode problem shows on either screen.
Problem appears as soon a you power on.
Do you know how you might change to a generic video card driver at boot?? Problem seems to be around NVLDDMKM.SYS file - which appears to be part of setuo for NIVIDA video card (and that is probably on the laptop systems board)!!
ejn63
9 Legend
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87.5K Posts
0
September 8th, 2008 19:00
Do the faults appear on an external monitor?
Yes --> video card is faulty.
No --> LCD panel is faulty.
ejn63
9 Legend
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87.5K Posts
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September 8th, 2008 20:00
Can you get into Safe Mode? F8 before Windows loads.
billtuck
4 Posts
0
September 8th, 2008 20:00
ejn63
9 Legend
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87.5K Posts
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September 8th, 2008 22:00
The system does have a separate video card - from the sound of it, it is dying and will need to be replaced.
billtuck
4 Posts
0
September 8th, 2008 22:00
Yes can get into safe mode (including networking) am actually using it to send these emails.
When I toggle screens in safe mode problem shows on either screen.
Problem appears as soon a you power on.
Do you know how you might change to a generic video card driver at boot?? Problem seems to be around NVLDDMKM.SYS file - which appears to be part of setuo for NIVIDA video card (and that is probably on the laptop systems board)!!
billtuck
4 Posts
0
September 12th, 2008 06:00
Spent time on live chat with Dell and they too concluded it was grahics card.
They claim to have fixed problem by replacing grahics card - unfortuneately I was not home when the tech came.
After not working in normal mode for two days I retested prior to tech visit and machine worked!!
I think tech did the same and did not replace card.
Now machines still fails every second or third boot.
Which is really a worse situation!
The quest continues.