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December 21st, 2011 12:00

Problem with a2dp in Dell Wireless 370

Hello. I have dell studio xps 16. I have problem with BT and headphones connection. I have latest drivers for my Dell Wireless 370. My computer see the headphones.I see that sound is playing in volume editor, but in hedaphones aren't any sound. This is problem with a2dp? How can I solve this problem?

6 Operator

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3.5K Posts

December 21st, 2011 15:00

It looks like the 370 is working on your notebook as it is able to detect the headphones.  If possible you may want to test this further by trying another device, I suggest a Bluetooth mouse.  Pare the mouse and see if it works correctly, if so then you know that you have at least verified that it isn't the Bluetooth module.

Here is a link regarding troubleshooting if you find that no Bluetooth devices work with your notebook

support.dell.com/.../document

Please let me know what you find out.

TB

8 Posts

December 22nd, 2011 00:00

Everything with BT connection is working correctly. Only with audio I have problems

8 Posts

December 22nd, 2011 13:00

maybe I must instal some a2dp driver? Is that posiibility?

6 Operator

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3.5K Posts

December 22nd, 2011 14:00

That is the only thing that I can suggest is to reinstall the software for the headphones

8 Posts

December 23rd, 2011 00:00

Still nothing. But there aren't possibility to install a2dp? Because I think this is problem

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