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June 26th, 2010 04:00
Removing Phoenix FailSafe
Does anyone know how I can get rid of the annoying "Do you want to install FailSafe" messages that keep popping up?
Thank you in advance.
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Michikooon
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June 26th, 2010 05:00
Thanks for the quick reply; however, I'm still getting pop-ups, so I would guess that the automatic uninstall was not successful. Here's the relevant info from the URL you provided:
Uninstalling FailSafe
FailSafe automatically uninstalls itself at the end of the trial or license period, or in the event that the FailSafe account information becomes associated with a different laptop. Additionally you can uninstall FailSafe yourself.
Perform the following steps to uninstall FailSafe.
1. In Internet Explorer, go to http://www.failsafe.com/dell.
2. Enter your e-mail address and password, and then click the Sign In button. Your FailSafe account page will display upon a successful login.
3. Click on the Account tab.
4. Click on My Licenses.
5. Select the system from where you want to uninstall FailSafe.
6. Click the Download Uninstaller button.
I did go to www.failsafe.com/dell and logged into my account, but it tells me that I don't have any PCs under protection; therefore, I couldn't download the uninstaller. Any further suggestions?
ejn63
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June 26th, 2010 05:00
Bottom of this page:
https://dell.failsafe.com/fssui/OnlineHelp/en/WebHelp/fs_gs/fs_gs_understanding/Registering_PCs_with_FailSafe.htm
ejn63
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June 26th, 2010 06:00
Did you look under add/remove programs?