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June 26th, 2010 04:00

Removing Phoenix FailSafe

Does anyone know how I can get rid of the annoying "Do you want to install FailSafe" messages that keep popping up?

Thank you in advance.

2 Posts

June 26th, 2010 05:00

Thanks for the quick reply; however, I'm still getting pop-ups, so I would guess that the automatic uninstall was not successful. Here's the relevant info from the URL you provided:

Uninstalling FailSafe

FailSafe automatically uninstalls itself at the end of the trial or license period, or in the event that the FailSafe account information becomes associated with a different laptop. Additionally you can uninstall FailSafe yourself.

Perform the following steps to uninstall FailSafe.

1.  In Internet Explorer, go to http://www.failsafe.com/dell.

2.  Enter your e-mail address and password, and then click the Sign In button. Your FailSafe account page will display upon a successful login.

3.  Click on the Account tab.

4.  Click on My Licenses.

5.  Select the system from where you want to uninstall FailSafe.

6.  Click the Download Uninstaller button.

I did go to www.failsafe.com/dell and logged into my account, but it tells me that I don't have any PCs under protection; therefore, I couldn't download the uninstaller. Any further suggestions?

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June 26th, 2010 05:00

Bottom of this page:

https://dell.failsafe.com/fssui/OnlineHelp/en/WebHelp/fs_gs/fs_gs_understanding/Registering_PCs_with_FailSafe.htm

 

11 Legend

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June 26th, 2010 06:00

Did you look under add/remove programs?

 

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