You won't void your warranty by installing the drive -- however, installation of parts not supplied by Dell isn't covered - so it's either do it yourself, or pay a shop to do the job.
It should not matter that the drive has data on it (as long as you're not expecting to boot and run Windows from it -- or the applications installed on it). That's not going to happen.
While they're correct that the caddy/connector won't be present unless you purchase the system with the 2.5" drive (you'll have to order one separately), internal parts such as this can be user-changed -- while the warranty won't cover damage done in the process, neither will the system warranty be voided.
Dell does not do post-purchase upgrade installs at all - that's at your option (and cost if you choose to hire a shop to do the job).
My understanding is that Dell use a proprietary wire to connect the sata drive to the motherboard. When I placed my order I asked if this cable would be or could be included the delivery and they said no it couldn't. The guy I spoke to then went on to say I couldn't install it myself as it would void the warranty, so would need to get a Dell registered engineer to do it for me.
The mutual understanding in the conversation wasn't that great, so I wanted to get some forum feedback on whats what.
ejn63
9 Legend
•
87.5K Posts
0
October 7th, 2017 16:00
You won't void your warranty by installing the drive -- however, installation of parts not supplied by Dell isn't covered - so it's either do it yourself, or pay a shop to do the job.
It should not matter that the drive has data on it (as long as you're not expecting to boot and run Windows from it -- or the applications installed on it). That's not going to happen.
ejn63
9 Legend
•
87.5K Posts
0
October 9th, 2017 12:00
While they're correct that the caddy/connector won't be present unless you purchase the system with the 2.5" drive (you'll have to order one separately), internal parts such as this can be user-changed -- while the warranty won't cover damage done in the process, neither will the system warranty be voided.
Dell does not do post-purchase upgrade installs at all - that's at your option (and cost if you choose to hire a shop to do the job).
bark01
7 Posts
0
October 9th, 2017 12:00
My understanding is that Dell use a proprietary wire to connect the sata drive to the motherboard. When I placed my order I asked if this cable would be or could be included the delivery and they said no it couldn't. The guy I spoke to then went on to say I couldn't install it myself as it would void the warranty, so would need to get a Dell registered engineer to do it for me.
The mutual understanding in the conversation wasn't that great, so I wanted to get some forum feedback on whats what.