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February 3rd, 2013 04:00
Service Tag Error
When I enter the Service Tag, the Dell Support site displays the following error:
"We were unable to verify the Service Tag or Express Service Code you have entered. Please verify your entry or choose one of the options to the right. If you recently purchased a system, please try again in 48 hours."
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ejn63
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February 3rd, 2013 08:00
System model? Brand new? Purchased from Dell or at retail, or from a third party? New or used?
danreese1
25 Posts
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February 3rd, 2013 10:00
Express service code only accepts the first 11 characters even tho it is 12 characters. Had same problem and tech support agent told me to type in 11 characters and it worked!
arun12590
3 Posts
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February 3rd, 2013 16:00
Dell Inspiron 5423 , Brand New , Purchased from Naranjan Int. Mobile Pte Ltd ( 28th Dec 2012 ) , Singapore , New ,