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5586

June 30th, 2011 16:00

Service tech scratched my laptop

Recently a Dell service technician came to my house to replace the webcam in my laptop.  In order to do this she had to seperate the two halves of the laptop lid.  A couple of days later I noticed several scratches at the bottom of the lid on the screen side. 

What can I do to fix this?  I haven't contacted Dell about it because my guess is that nothing will be done about it.  I take good care of my computer and always keep it clean, not to mention that it was a very expensive laptop.  These scratches are really annoying me.

I have included a picture of the scratches. 

Thanks.

scratches

 

 

21 Posts

June 30th, 2011 22:00

You can:

1) Replace the lid yourself.  There are laptop parts websites and service manuals on Dell site.  Voids warranty of course.

2) Cover with art/stickers/tape.

3) Maybe fill in with paint or silvery magic marker.

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