Welcome to the Community. Try a Fix MBR. To do this, press the F8 key at the Dell Logo on startup, select repair my computer, select your keyboard layout and language, click on your user name and sign in, at the System Recover options, click on command prompt, enter the following bootrec.exe /FixMbr and press Enter. If successful, you should be greeted with the message The operation completed successfully. Then type bootrec.exe /FixBoot and press enter, after this completes restart your computer.
You can also access the System Recovery Options using the Windows Disc, put in the disc, turn on computer, press the F12 key at the Dell logo, select cd/dvd and press enter. This will start the CD, when it comes to the screen to Install Now, do not click on that, but click on Repair my computer, on the left bottom corner to access the System recovery options.
I'm having the same problem with a Dell Studio 1558 laptop, but the Fix MBR didn't do the trick for me and I don't have the Windows disc. Are there any other options for resolving this issue?
I am not even seeing the login screen when i do all these. All i see is a cursor and back ground wall paper. I did F8 and repair your computer screen, thats all i could able to do, after that i see back ground wall paper.
DELL-Royan S
4 Operator
•
3.8K Posts
1
March 18th, 2012 21:00
Hi,
Welcome to the Community. Try a Fix MBR. To do this, press the F8 key at the Dell Logo on startup, select repair my computer, select your keyboard layout and language, click on your user name and sign in, at the System Recover options, click on command prompt, enter the following bootrec.exe /FixMbr and press Enter. If successful, you should be greeted with the message The operation completed successfully. Then type bootrec.exe /FixBoot and press enter, after this completes restart your computer.
You can also access the System Recovery Options using the Windows Disc, put in the disc, turn on computer, press the F12 key at the Dell logo, select cd/dvd and press enter. This will start the CD, when it comes to the screen to Install Now, do not click on that, but click on Repair my computer, on the left bottom corner to access the System recovery options.
Thank you
Royan
luck789
2 Posts
0
March 19th, 2012 17:00
YES! It worked! Thank you so much!
bevans9908
3 Posts
0
April 23rd, 2012 14:00
I'm having the same problem with a Dell Studio 1558 laptop, but the Fix MBR didn't do the trick for me and I don't have the Windows disc. Are there any other options for resolving this issue?
DELL-Royan S
4 Operator
•
3.8K Posts
0
May 1st, 2012 05:00
Hi,
If you are in the US, you can use the below link to request for an OS disc.
support.dell.com/.../backupcd_form
Thank you
Royan
lluckett44
1 Message
0
August 19th, 2014 08:00
sureenm
1 Message
0
November 21st, 2014 17:00
Hi,
I am not even seeing the login screen when i do all these. All i see is a cursor and back ground wall paper. I did F8 and repair your computer screen, thats all i could able to do, after that i see back ground wall paper.
Any help is appreciated to fix this.
Dell xps l702x is my laptop model.
Thanks,
Sureen