I have a stuck CD in my slot load drive. Is there any way to eject it? The touch eject button or "eject" command from drive under My Computer do not work.
Is there any emergancy release button? I have tried rebooting several times in case the boot up sequence would eject it also.
Please try to shut down the computer , after which you have to press the turn on button as soon as you have pressed that , you have to continuously press the" F2" Key on the keyboard (Don't press and hold down the key but tap it ). you will be on the BIOS which says system information page , now you have to press and hold down the Fn+F10 here and check or else you can also check with the eject button also .If this doesn't work follow the below steps
If the drive ejects correctly, look for burning software that may be controlling the drive and update it or uninstall it.
Before you gave your suggestion, I used the following combination of items to remove the stuck CD:
1. Thick business card
2. Good flashlight
3. Bent paper clip
I used the thick business card to lift the dust protector out of the way to see into the burner slot. With the flashlight, I discovered the CD was not on the spindle, but resting directly inside the slot. I bent a paper clip nearly straight except at the very end I left an "L" shape tip. I carefully inserted the paper clip with the "L" horizontally and then turned it 90 degrees to vertical when I was in the center of the CD. The "L" hooked the center of the CD and I was able to slowly remove the disk.
I tried another CD (that I did not care if I lost) and the drive still worked fine and ejected that disk. I am still unsure what causes the mechanism malfunction (even rarely). All I learned from the experiece is to never buy a system with a slot load burner again. If is much better to have a tray style with an "emergancy" mechanical release.
Thanks for your reply.
If any software procedures fail (starting with eject button held down, etc), there is always the brute force method. Physically removing the DVD from the drive. The slot load dvds do not seem to have a manual eject button like the old tray CDROMs do. There is a mechanism to accept and hold the DVD in place and a small mechanical metal arm that goes down and comes up again when a DVD is inserted. This arm cannot be activated manually to retract and activate the eject procedure it seems on the GS20N.
The brute force way to get the DVD out is to remove the DVD drive from the computer, by opening up the case and extracting the DVD. In my case I already replaced the DVD with an SSD drive (I have 2 drives in my Studio XPS 13).
The DVD drive has tiny phillips screws on the top of the case. There are 4 of them that can be removed with a screwdriver for eyeglasses (magnetic ones work best to avoid losing the screws). Once the top of the slot load DVD drive is removed (Mine is the gs20n), you can easily lift out the DVD.
It's a fairly long procedure to get the DVD out but if you're desperate it's worth it.
Tools and procedures:
Removing the DVD drive
Once you have the drive removed you can open the top case with a set of jewlers screwdrivers. The tiny phillips screws are really small but easy to remove with the right tool.