P.S. The current temperatures are (according to PC Wizard 2008):
Processor: 49 C
ACPI zone #1: 55 C
GPU: 47 C
I mention the GPU as I was reading on the net about how (for one person with a 9300) his GPU temperature dropped from 49 C to 41 C by using thermal grease on his GPU.
Message Edited by bertrammoshier on 04-17-2008 05:18 PM
thermal grease is needed. there might be some "left-overs" from the old cpu, but thats really not good enough. i would contact dell by emailing customer service (and print your sent copy and their responce and keep it for your records)
49 isnt that far out, mine is 42 (45nm cpu w/artic silver 5) at the moment. my gpu is 45... so i donno, there might have been enough on there. there could have been a thermal pad on the new processor aswell (does the same thing but is hard at room temp)
I've had my laptop on for about 11 hours and now the peak temperature is 65 C with it is now at 57 C.
I found a program by Christian Diefer called Dell Inspiron / Latitude / Precision fan Control V 3.1 dated 2007. I keeps some really nice data about temperature (CPU, GPU, memory, chipset), fans, etc.
Yeah, I guess you're right I should contact Dell tech support about not having thermal grease on the processor (CPU and GPU).
Do you know at what temperature I should start getting concerned (or have I already passed it)?
@Robin24k wrote:
I thought laptops didn't need thermal grease...don't they have a reusable thermal pad on the heatsink?
Robin,
The thermal pad on the heat sinks I've seen are not reusable. There might be some heat sinks made with reusable thermal pads OR the pad might be reusable for awhile. It's just I haven't seen any like that in my experience.
In this case, the laptop's heat sink is the original one and is almost 3 years old. When I looked at it, there wasn't anythink but bare/dirty metal left to go up against the CPU and GPU chips.
I suspect the tech didn't get paste with your parts order but all the ones I've known carry some that is left over from previous jobs and I know for a fact that some of the companies offer it free to the techs. A lot of the techs you see out there for Dell work for other companies as part time "parts replacers" and the quality varies from extremely good to well....you can guess!
You are correct the tech didn't get paste with the parts order.
Of the three techs who came out to work on my laptop during the week, he was the ONLY one who did NOT bring any paste with him. I asked him about this fact. His reply was: If Dell does send it, it is NOT necessary.
I also found out that the way the techs get paid:
They get the same price for each job
They must supply their own extras (e.g. paste, tools, etc) as well as pay for their own travel.
Obviously, this guy saves money by only going with what Dell sends him. Honestly, why should he care if my processor overheats and dies. Actually, it would mean another possible trip for me and another pay check if it was to die.
If it were my laptop I would put some paste on it myself, you have the option of telling Dell what happened and have them do it. The tech is not correct in his statement and believe me, Dell monitors that kind of activity very closely. Use the email for "unresolved issues"
DOWN LOAD THIS FIX PROBLEM I HAVE HAD 5 LAPTOP FROM DELL ALL OVER HEAT AND BURN MOTHER BOARD ,CPU AND HARD DRIVE.. DELL CANT OR WONT FIX http://www.diefer.de/i8kfan/index.html
I appreciate the link to http://www.diefer.de/i8kfan/index.html . While I already use it all the time and its control of the fan does help lower CPU and GPU temperature, this link will help others with Dell laptop.
BTW, I was able to get the program running on a Dell Workstation (Dell Precision 390 running Windows XP Pro x64) though I didn't leave it on for a long time. I just wanted to verify temperatures with another program.
bertrammoshier
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83 Posts
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April 17th, 2008 20:00
P.S. The current temperatures are (according to PC Wizard 2008):
Processor: 49 C
ACPI zone #1: 55 C
GPU: 47 C
I mention the GPU as I was reading on the net about how (for one person with a 9300) his GPU temperature dropped from 49 C to 41 C by using thermal grease on his GPU.
shaglund1
302 Posts
0
April 18th, 2008 05:00
thermal grease is needed. there might be some "left-overs" from the old cpu, but thats really not good enough. i would contact dell by emailing customer service (and print your sent copy and their responce and keep it for your records)
49 isnt that far out, mine is 42 (45nm cpu w/artic silver 5) at the moment. my gpu is 45... so i donno, there might have been enough on there. there could have been a thermal pad on the new processor aswell (does the same thing but is hard at room temp)
bertrammoshier
1 Rookie
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83 Posts
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April 18th, 2008 06:00
I've had my laptop on for about 11 hours and now the peak temperature is 65 C with it is now at 57 C.
I found a program by Christian Diefer called Dell Inspiron / Latitude / Precision fan Control V 3.1 dated 2007. I keeps some really nice data about temperature (CPU, GPU, memory, chipset), fans, etc.
Yeah, I guess you're right I should contact Dell tech support about not having thermal grease on the processor (CPU and GPU).
Do you know at what temperature I should start getting concerned (or have I already passed it)?
Bert.
shaglund1
302 Posts
0
April 18th, 2008 15:00
cpu's can peak at up tp 75 degrees... i wouldnt want it up there for that long though.
the more heat the shorter the life of your cpu. right now my peak is 66
but in theory you hard drive should die long before your cpu
shaglund1
302 Posts
0
April 18th, 2008 17:00
mine anyways, had a hard paste. when i took it apart 1/2 was on the cpu and 1/2 was stuck to the heatsink.
Robin24k
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617 Posts
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April 18th, 2008 17:00
bertrammoshier
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83 Posts
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April 19th, 2008 00:00
Digital28
278 Posts
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May 22nd, 2008 22:00
These are the instructions:
Replacing the Microprocessor Thermal-Cooling AssemblyTotal manual can be found here:
http://support.dell.com/support/edocs/systems/ins9300/sm/index.htm
I suspect the tech didn't get paste with your parts order but all the ones I've known carry some that is left over from previous jobs and I know for a fact that some of the companies offer it free to the techs. A lot of the techs you see out there for Dell work for other companies as part time "parts replacers" and the quality varies from extremely good to well....you can guess!
Cheers, Dave
bertrammoshier
1 Rookie
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83 Posts
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May 23rd, 2008 11:00
Thank you for the link to the manual!
You are correct the tech didn't get paste with the parts order.
Of the three techs who came out to work on my laptop during the week, he was the ONLY one who did NOT bring any paste with him. I asked him about this fact. His reply was: If Dell does send it, it is NOT necessary.
I also found out that the way the techs get paid:
Obviously, this guy saves money by only going with what Dell sends him. Honestly, why should he care if my processor overheats and dies. Actually, it would mean another possible trip for me and another pay check if it was to die.
Digital28
278 Posts
0
May 23rd, 2008 13:00
If it were my laptop I would put some paste on it myself, you have the option of telling Dell what happened and have them do it. The tech is not correct in his statement and believe me, Dell monitors that kind of activity very closely. Use the email for "unresolved issues"
https://support.dell.com/support/topics/global.aspx/support/dellcare/outstanding_issues_tech?c=us&l=en&s=gen
Cheers, Dave
jlgjg
40 Posts
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August 29th, 2008 08:00
bertrammoshier
1 Rookie
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83 Posts
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August 29th, 2008 20:00
jlgjg,
I appreciate the link to http://www.diefer.de/i8kfan/index.html . While I already use it all the time and its control of the fan does help lower CPU and GPU temperature, this link will help others with Dell laptop.
BTW, I was able to get the program running on a Dell Workstation (Dell Precision 390 running Windows XP Pro x64) though I didn't leave it on for a long time. I just wanted to verify temperatures with another program.