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February 11th, 2013 04:00

Touchpad and Diagnostics

I tried downloading and running diagnostics through Dell, but I get a download error 29. Not sure what that is nor how to solve it. I have a Dell Inspiron 14R running Windows 7. I would also like to adjust the sensitivity of the touchpad or disable it while typing, but it is not located under mouse settings. I tried downloading a driver update for the touchpad and all I received was a new tab featuring new access to the 'wheel'. That is all. The driver is 'Dell Touchpad'.Here is a pic of the mouse device settings.

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3.3K Posts

February 11th, 2013 05:00

Hi,

Follow below mentioned steps to change the settings:

Step 1: Click the "Start" button in the lower-left corner of your Window 7 desktop. Place your cursor into the "Search programs and files" box near the bottom of the pop-up window.

Step 2: Type "mouse" into the box and a number of results will appear above the search box. Click the "Mouse" option listed under the "Control Panel" heading. The Mouse Properties window will open up.

Step 3: Click the "Device Settings" or "Touch Pad" tab, depending on your touchpad's manufacturer. If you have a "Device Settings" tab, you will then need to click on your touchpad from the list of devices and click "Settings."

Step 4: Click the "Touch Sensitivity" button, or select "Sensitivity" from the list that appears on your screen, depending on your touchpad's manufacturer. Drag the slider in the middle of the window to the left to make your touchpad more sensitive, and drag it to the right to make your touchpad less sensitive. The effect will be immediate, so you can drag and release the slider, and then test the touchpad and drag the slider again until you have found a sensitivity setting that works for you.

Step 5: Click "OK" at the bottom of the window to close it and save your changes.

If the issue persists, install the drivers from the below mentioned link:

http://dell.to/XBYjWO

Also, boot into safe mode with networking. Restart the computer and tap F8 on Dell logo and select safe mode with networking. Check if the issue persists in safe mode with networking.

For more information regarding touchpad issue, refer below link:

http://dell.to/PZ1nYj

Awaiting your response!

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