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March 8th, 2013 20:00

Touchpad settings not working

i just downloaded the version 9.1.18.6 touchpad so i can disable the touchpad because it messes up my typing. when i go to click on touchpad settings, which i assume is where you disable it, it won't open the new window or page when i click on it, it just stays on the same boring page.. can anyone help? :emotion-7:

6 Operator

 • 

1.8K Posts

March 9th, 2013 18:00

Hi Capn MuffinMan,

Please share the system model and operating system installed.

You may uninstall touchpad driver from "Device Manager" and re-install it by following the steps below:

  • Click on “Start” and right click on “Computer”.
  • Click on “Manage”.
  • Click on “Device Manager”.
  • Under “Mice and other pointing devices”, you will find the touchpad driver listed.
  • Right click on it and click on “uninstall”. (Check and make a note of the driver installed on your system and re-install the driver from the below steps accordingly).
  • Check the box to delete the software.
  • Restart your system 
  • Click on the below link: http://dell.to/QjjZDA 
  • Enter the Service Tag of your system and select the operating system.
  • Go to “Input” and click on the touchpad driver available.
  • Click on “Download File”.
  • Select “For Single File Download via Browser”.
  • Click on “Download Now”.
  • Save the touchpad driver on your desktop.
  • Once the touchpad driver is downloaded on the desktop, right click on it and select “Run as administrator”.
  • Follow the prompts on screen and restart your computer.

Once done, you may try changing the touchpad settings by clicking the touchpad icon in notification area.

Please share the findings. 

March 9th, 2013 21:00

Thank you for the help

6 Operator

 • 

1.8K Posts

March 9th, 2013 22:00

Hi Capn MuffinMan,

You are most welcome.

Please feel free to get in touch in case you have any further questions. 

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