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June 6th, 2007 17:00

VPN problem with Wired Adapter

Hi everybody,
I've got a weird issue with my D820 Laptop. Most of the time I'm wireless and things work fine. When I try to use one of my VPN connections to any of my clients using the wired lan card (and the wireless disabled or enabled) I can't get an IP address. Everything up to that point logs properly. All the IPSec and exchanges show good and the SonicWall firewall log indicates a connection, but I can't get an IP address. Again, it works with my Wireless card (although I had to disable the "Vlan Priority Support").
The wired card is a Broadcom NetXtreme 57xx Gigabit Controller running on driver version 8.48.0.0 dated 10/31/2005. The newest driver download from Dell doesn't change that info.
 
The wireless card is a Dell 1490 and, like I mentioned, works flawlessly. It's only the wired adapter that gives me the problem.
 
I've tried shutting off the firewall and antivirus, still the same....
 
What am I missing????
 
Anybody got any clues?
 
Thanks.
 
-Al

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August 20th, 2007 13:00

did you try with the ethernet cable directly in to the PC or via a docking station ?
i have the same issue but mine works if i connected directly to the PC. but if i tried while the pc is docked, VPN will not connected at all.

2 Posts

August 20th, 2007 17:00

Actually, it was with a direct cable to a network switch. no Docking station involved.
 
I thought I had posted it, but I found the solution!
 
As it turns out, there are two (or at least were two) packages on my system that caused the issue. First, because I'm a consultant, I had WinPCAP loaded. I found that once I uninstalled that while disabling the LogiTech Quick Cam(occasionally used for transmitting images to associates while troubleshooting) and then (and only then) re-installing the NIC driver, everything began working flawlessly!
 
I did, in fact, have to do both at the same time! That's one of the things that threw me. I had tried each individually, but not at the same time. I even un-installed the LogiTech, but didn't have WinPCAP unloaded. Talk about a comedy of errors!
 
I really believed that I had posted that solution... then again, I felt like such a numb-a$$ when I finally figured it out, I may have fogotten!
 
Thanks for the reply though!
 
All the best!
 
-Al
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