Machine doesn't work with only 1 new module turned on, I get BSOD BAD_POOL_HEADER.
Machine works fine with 1 original memory module (2GB) .
Machine restarts in a loop imidiatelly after "Starting Windows" with mixed modules 2GB + 4GB.
I am not sure if I know how to "wiggle" the screen, If you implying to connection problem between laptop monitor and laptop, I can assure you that everything is OK.
I do not have additional monitor to test how it shows up on it.
DELL-Hemalatha
4 Operator
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April 28th, 2015 20:00
Ahmm
I really doubt if its because of a third party memory. I am not sure if its due to that.
Keeping in mind with the original memory the machine is working fine. definitely the hardware is fine.
I would recommend to go with a Dell Memory.
If you need help with part#, do let us know.
Regards
DELL-Hemalatha
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April 24th, 2015 19:00
Hello,
Does the machine works fine with 1 memory module and on original memory ?
If you wiggle the screen does the distortion tend to vanish. How does it shows up on external monitor.?
Regards
Hetcheem
4 Posts
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April 24th, 2015 23:00
Thanks for the quick reply!
Machine doesn't work with only 1 new module turned on, I get BSOD BAD_POOL_HEADER.
Machine works fine with 1 original memory module (2GB) .
Machine restarts in a loop imidiatelly after "Starting Windows" with mixed modules 2GB + 4GB.
I am not sure if I know how to "wiggle" the screen, If you implying to connection problem between laptop monitor and laptop, I can assure you that everything is OK.
I do not have additional monitor to test how it shows up on it.
Regards
DELL-Hemalatha
4 Operator
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2.8K Posts
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April 25th, 2015 21:00
Hi,
What is the model of RAM module you purchased. Provide us the part# or model number if any.
Have to check the compatibility as well.
Regards
Hetcheem
4 Posts
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April 26th, 2015 00:00
Code written on memory modules is: B91408-0161
Please have image of modules linked:
Hetcheem
4 Posts
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April 28th, 2015 22:00
Thank you for your support,
If you would be so kind, please do name the part number of memory modules that will work with my laptop.
Regards
DELL-Hemalatha
4 Operator
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2.8K Posts
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April 29th, 2015 18:00
Hi,
Part# are PX72C , X830D, 77DN1, X830D, 0PYN8 .
All are 4GB chips. You can buy any part# .
Regards