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July 27th, 2013 09:00
WiFi Signal keeps switching
Hello there,
the problem i have is with the wifi signals.
I have two signals from both the same router.
1 signal is significantly weaker then the other .
The first connection is only 2 bars while the Secondr connection is 4 bars.
The problem i have, is my computer continuesly pick ups the weaker signal automatically, while avoiding the second signal .
When i do click on the second connection it is able to stay connected, but only for a short period of time roughly 5 minutes.
Is there anything i can do?
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DELL-Sujatha K
Community Manager
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3.3K Posts
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July 28th, 2013 22:00
Hi Thomas226,
Ideally there should be one wireless Network, since there are two networks I recommend you to check in the Wireless network page. Click Control Panel à Network and Internet à Network and Sharing Center and then click Manage Wireless Network.
Please delete all the networks listed in this window. Next select Available networks and connect to your network connection.
Note: Before deleting the networks, make sure you have Network/WEP key handy.
In case the issue persists, update wireless driver from the link below:
http://dell.to/QjjZDA
Enter the system service tag, click Submit and select the Operating system to get the drivers. Restart the system and check.
Revert for further queries.