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4 Posts

34283

December 25th, 2013 21:00

WiFi switch not working

I have the Inspiron 3520 with Windows 8. Now less than a month past warranty, the wifi is no longer working. I have already tried pressing Fn + F2, F2 alone, and Windows + X, none of these options work to turn "ON" the wifi. What should I do?

Thanks,

9 Technologist

 • 

7.1K Posts

December 26th, 2013 02:00

Hi,

Dell Inspiron 3520 has Fn + F2 key combination for enabling or disabling WIFI. I would suggest you to reinstall the wireless card driver. Please enter your service tag # on the link below, select the OS and then download the wireless card driver from Network section onto the Desktop screen.

http://dell.to/18r60nI

Please let me know if this helps.

4 Posts

December 27th, 2013 18:00

Hi:

 Unfortunately, it did not work to reinstall the driver. Still no wifi; the Fn + F2 combination still does NOT work. Please help to restore the ability to use wifi!
Thank you VERY much!

9 Technologist

 • 

7.1K Posts

December 30th, 2013 11:00

Hi


I would suggest you to update the BIOS and then uninstall and reinstall the Wireless card driver on the system. Please enter your service tag # on the link below, select the OS and then download the BIOS from BIOS section and then wireless card driver from Network section onto the Desktop screen.

http://dell.to/18r60nI

Please follow the steps mentioned below to uninstall the wireless card.

  1. Click on Start button.
  2. In the search box type, devmgmt.msc and then press enter.
  3. Select the wireless card and Bluetooth device under Network Adapter and right click on it
  4. Now select properties.
  5. In the properties window, under Driver tab, click on Uninstall button.
  6. Check “Delete the driver software for this device.”
  7. You want to delete the driver click OK.

After the uninstall finishes restart the system and install the drivers by using the file downloaded on the desktop screen.

Please let me know if this helps.

4 Posts

December 30th, 2013 13:00

While waiting for a reply for another suggestion to fix the wifi problem, my laptop prompted me to upgrade to 8.1. After upgrading, the wifi now works. I'm not going to question why; I'm just glad it works now. 

Thanks for helping. :)

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