Unsolved
This post is more than 5 years old
1 Rookie
•
1 Message
0
47462
February 2nd, 2015 17:00
Windows 7: BSOD random intervals, STOP error 0x0000007E, iaStor.sys
My Dell XPS 14 starts having problems with blue screen of death. I've tried updating the BIOS, reinstalling the drive, and even reinstalling Windows entirely but the problem is still there. Help please.
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88001058768
BCP3: FFFFF88003B16868
BCP4: FFFFF88003B160C0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
STOP: 0x0000007E (0xFFFFFFFFC0000005, 0xFFFFF880012696B0, 0xFFFFF88003BB7798, 0xFFFFF88003BB6FF0)
iaStor.sys - Address FFFFF880012696B0 base at FFFFF88001220000, DataStamp 4f29d59c
0 events found
DELL-Jennifer K
4 Apprentice
•
1.2K Posts
0
February 3rd, 2015 04:00
Hi,
Good day !Thank you for writing to the Dell Community Forum.
This is the link for the Microsoft site which has solution to the BSOD problem.
If there are any more queries send them our way.
Have a great day ahead.
Kindest Regards,