9 Legend

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16.1K Posts

December 25th, 2013 05:00

Okay was told that should work for Windows 8 but not seen any mention of it for 8.1 yet. However it should work in both.

Now try manually updating the driver in the device manager and select C:/Dell/Drivers.

For installation of a driver via device manager see page 307 and to check the hardware IDs see page 132 in Windows Reinstallation Guide: http://philipyip.wordpress.com/dell-community-forums/

This seems to be a Windows 8 updated driver:

http://ftp.dell.com/FOLDER01400368M/26/CV_Drv_Setup_RDYG9_A11_64bit_ZPE.exe 64 Bit

http://ftp.dell.com/FOLDER01400374M/34/CV_Drv_Setup_5DKPT_A11_32bit_ZPE.exe 32 Bit

 

February 13th, 2014 16:00

I must have missed NATAKUC4 message in December, but I just tried it and it worked for me too. Thanks. :emotion-21:

1 Message

November 14th, 2013 11:00

The BCM5880 is the smart card reader. I'm not sure where to download the driver as I don't see one in the driver listing for my Latitude E6520.

2 Posts

December 22nd, 2013 21:00

Same Issue!!!

9 Legend

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16.1K Posts

December 24th, 2013 13:00

Run these in compatibility mode for Windows Vista:

DELL_CONTROLPOINT-CONNECTION_A11_R207458.exe   32 bit
DELL_CONTROLPOINT-CONNECTION_A11_R207459.exe   64 bit

It should take care of the Broadcom USH issue. For more information see:

http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=us&l=en&s=dhs&docid=266398

 

2 Posts

December 24th, 2013 20:00

Thank you for quick reply.

But Not Worked...

February 13th, 2014 14:00

The 64 bit driver from NATAKUC4 worked for me on my latitude 6520 with windows 8.1. Thanks for posting!

3 Posts

February 20th, 2014 11:00

This is definitely the windows 8.1 driver. It works for me....Hooray!

This seems to be a Windows 8 updated driver:

http://ftp.dell.com/FOLDER01400368M/26/CV_Drv_Setup_RDYG9_A11_64bit_ZPE.exe 64 Bit

http://ftp.dell.com/FOLDER01400374M/34/CV_Drv_Setup_5DKPT_A11_32bit_ZPE.exe 32 Bit

9 Legend

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16.1K Posts

February 20th, 2014 14:00

:emotion-21: great, thanks for posting your success.

2 Posts

March 11th, 2014 18:00

am using win 8.1 on dell latitude e6410 core i5 & facing unknown driver problem. Plz help me out. Thnx

9 Legend

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16.1K Posts

March 12th, 2014 03:00

am using win 8.1 on dell latitude e6410 core i5 & facing unknown driver problem. Plz help me out. Thnx

Provide the hardware IDs so we can further assist:

http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/checking-hardware-ids-in-the-device-manager/

2 Intern

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12 Posts

March 16th, 2014 13:00

NATAKUC4's driver suggestion worked for my M6600 on Win 8.1. Thanks very much.

9 Legend

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16.1K Posts

March 16th, 2014 15:00

NATAKUC4's driver suggestion worked for my M6600 on Win 8.1. Thanks very much.

:emotion-21: Glad it helped. :)

16 Posts

April 18th, 2014 09:00

The 64-bit driver appears to install without error, although it does tell me that I must upgrade the firmware. Where can I find appropriate firmware for this driver, please? Thanks. Philip
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