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92813
December 3rd, 2014 06:00
XPS 11 keyboard sensitivity problem
I've had my new XPS 11 for a week now and I can't seem to make the keyboard sensitivity setting stick. I press F10 and set the slider to its most sensitive setting, but every time the laptop wakes from sleep its back at its default. I've updated all my drivers from the dell site and reinstalled the quickset tool but nothing has fixed it. I've even done a full re-image from the dell recovery partition and the problem remains.
Another issue I'm having is with battery drain during sleep. I close the lid and the laptop appears to go to sleep (power light goes off) but in the morning its completely flat. I don't know if these two issues are related.
Anyone else having a similar experience?
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robert p
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9.4K Posts
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March 6th, 2015 05:00
Hi Garth11,
If you are using the control panel settings to adjust the sensitivity and that's not working, you could try reinstalling the touchpad driver.
And for your second issue: In the actual Sleep mode, the computer doesn’t turn off completely and still uses a lot of energy to power the RAM. Monitor and hard disk are turned off, but as soon as you touch the mouse, the computer wakes up. So you should turn off your computer instead of using sleep mode.
Regards,
Robert
Garth11
2 Posts
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March 18th, 2015 15:00
I've tried countless different ways to fix the keyboard sensitivity but the only solution I could come up with is an autohotkey script set to run every time the computer wakes up. It's not a good solution but it does the job until the driver is fixed. I've added the script at the end of this post.
Thanks for your suggestions Robert but the problem with the power seems to be with the windows touch button on the monitor. Closing the lid sometimes presses this button which wakes the system back up. It also gets stuck on sometimes which causes the windows navigator to activate when you press the volume up button. The solution here is to configure the power settings to hibernate the system when the lid is closed. You have to press the power button to turn the system back on but you don't get it randomly waking up and draining the battery. Again, this is not a proper fix but it may help some people out until Dell can update the drivers.
Run, C:\Program Files\Dell\QuickSet\KBConfig.exe, Hide
WinWait Dell Keyboard
WinMove Dell Keyboard, , 3000, 3000
ControlSend, msctls_trackbar321, {Left 2}, Dell Keyboard
ControlSend, Button11, {Enter}, Dell Keyboard
Mr_Helpful
2 Posts
1
July 21st, 2015 09:00
To set it permanently to the lightest touch option - use the registry editor to go here:
HKEY_LOCAL_MACHINE\SOFTWARE\Dell Computer Corporation\QuickSet\SelectedFeatures and change ALSDefault to 0 (5 if you want Heavy touch).
Either kill the C:\Program Files\Dell\QuickSet\KBConfig.exe process using task manager and restart it, or reboot the XPS.