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February 21st, 2017 06:00

XPS 13 L322X having problem turning on

Everytime it has been shutdown or suspend, i am having problem turning on.

Fan run, LED lights up but nothing shown on display. Need to off and on it for many many times (is getting from a few to hundreds lately) in order to on it. Once it is on, it works perfectly. So i am not shutting down anymore...but it is unavoidable to off it accidentally or battery flat when running on battery. 

I have tried the method to remove the back cover, disconnect the battery and drained the electric residue and restart again, it did work for a few times but is starting to get worst now.

Please advise.

Thanks and regards

2 Posts

February 22nd, 2017 00:00

anyone please help. thanks

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February 22nd, 2017 04:00

What's likely happening is that a cold solder joint on the mainboard is going bad - at operating temperature, it's OK but as the board cools, it loses contact between whatever device is attached and the mainboard.

Unfortunately, the only real fix is to replace the system board.

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