9 Legend

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87.5K Posts

November 30th, 2014 13:00

Press F12 at powerup, boot to the Dell diagnostics, and run an extended test on the hard drive.

4 Posts

November 30th, 2014 14:00

I just got done doing full Dell diagnostics. Everything is operating normally, or so it says.

4 Posts

November 30th, 2014 15:00

I did the 10 minute test about 1pm EST. It asked if I wanted to continue with a full test and that took about 45 minutes or so, rechecking memory and my HDDs.

9 Legend

 • 

87.5K Posts

November 30th, 2014 15:00

How long did the hard drive diagnostic take?  The quick 10-minute test is not definitive - you need the extended test, which takes somewhere around two hours (or more for larger drives).

4 Posts

December 3rd, 2014 13:00

Problem persists. Any other insight?

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