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619778
December 18th, 2012 07:00
computer need to boot twice for windows to open
I resently install windows 8 pro on my dell inspiron n5050 when i turn the computer on it boots ok then the screen goes blank and windows don't load. then i hit the power button turn the power off. then i hit the power buttom turn the computer on and windows is already loaded.my question is why do i need to start the computer twice for windows load.
AC-NSB
5 Posts
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February 25th, 2013 06:00
Hello jonsal.
I had the same exact problem with my Inspiron 7720.
After extensive research, I managed to fix it.
Here's what I did...
-Power ON the computer.
- After the Dell logo, when the screen goes black, Power OFF.
-Then, Power ON again and Press F2 to get into the BIOS.
-When you are in the Bios, Go to the "BOOT" menu.
-Then go to "SECURE BOOT" and select "DISABLED"
-Then go to "ADD BOOT OPTION" and press "Enter"
- In the new window that opens up, go to "BOOT OPTION NAME", and type "CD/DVD/CD-RW Drive" without the quotes.
- Tab down to "YES" and Press Enter
- Now, you should see "CD/DVD/CD-RW Drive" in the list under "BOOT PRIORITY ORDER and UEFI BOOT.
- Press the "+" key to move "CD/DVD/CD-RW Drive" to the top of the boot list.
-Press F10 to Save Changes and Exit.
Your computer should now boot normally from now on.
It worked for me.
Good luck.
DELL-Rajath N
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1.8K Posts
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December 18th, 2012 11:00
Hi jonsal,
This issue could occur due to incompatible or outdated drivers. I suggest you to update the BIOS and Video drivers by downloading them from the following links and check if it fixes the issue.
BIOS: http://dell.to/SLBmCJ
Video: http://dell.to/VPeI7U
I’d also suggest that you run the diagnostics on the computer by following the steps mentioned below and check if there is any issue with the hardware on your system.
1. Turn on or restart the computer.
2. Immediately at the Dell logo screen, starting tapping the key once a second until the One Time Boot menu appears (if the computer boots to Windows turn the computer off and try again).
3. At the One Time Boot menu, press the arrow key to highlight Diagnostics, PSA+ or Enter ePSA, then press to begin the PSA.
4. Write down any error codes listed. Reply to us with the error codes or let us know about the test results..
Tophet
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September 11th, 2013 06:00
Thank you for the help! I have been worried something was terribly wrong. I also don't work on computers so i feel pretty good right now. Appreciate your hard work figuring this out.
erschmiedl
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November 18th, 2013 03:00
I have an inspiron 620 .. almost same problem ... power on first time no nothing.. power off, then power on and it boots normally... what the ?????