4 Operator

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2.6K Posts

September 18th, 2013 18:00

Hello Bogdanda,

Please install the Dell ControlVault Driver for Windows 8 64bit from here: 
http://bit.ly/1eS3v5w (you will find it under Security). Also install the Dell ControlVault Firmware DDPA 2.3 release supporting ControlVault Firmware for DDPA for Windows 8 64bit (under Security Firmware).

Hope this helps!

4 Operator

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2.6K Posts

September 13th, 2013 15:00

Hello Bogdanda,

In order to assist you, please let me know the Device Instance ID of the finger print reader so that I can try to find the drivers. To get the Device Instance ID please try the following steps:

  • Open Device manager. Click the Start button, type “device manager” in the search box and press .
  • Expand the tab for Bio-metric Device.
  • Open the finger print reader.
  • Click the “Details” tab.
  • Select Device Instance Path or Device Instance Id (whichever is available for your version of Windows) from the drop down box.
  • Make a note of the Device Instance Path or Device Instance ID and add this in your reply.

Please write back with the details.

3 Posts

September 14th, 2013 00:00

Hello,

Ty for your quick reply. Unfortunately I cannot find Biometric Devices in the device manager. I have though 2 unknown devices there:

USB\VID_0A5&PID_5801&REV_0101&MI_00

and

USB\VID_0A5&PID_5801&REV_0101&MI_03

The first one from what I see being the fingerprint reader.

Regards,

Bogdan.

4 Operator

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2.6K Posts

September 16th, 2013 19:00

Hello Bogdan,

The Device ID you provided is the Midi USB Cable. Please install the drivers for Windows 8 from here

Hope this helps!

3 Posts

September 18th, 2013 02:00

Hi,

Thank you for your help. I am still stuck on my first problem though. The one with the fingerprint reader, the biometric sensor.

Any ideeas ?

2 Posts

November 8th, 2013 14:00

Hi Allan D,

These downloads worked for me on my Win8.Pro.64 system, my reader is recognized in Device Manager, thanks!

Meanwhile, would you be able to tell us whether the Dell Access program that I was using to register fingerprints, configure preboot, and configure biometric login for Windows is available for Windows 8 as well?

Thanks again,

dHP

1 Message

January 11th, 2014 23:00

Thank you soo much allan, ive been trying to install the finger print reader on my latitude e6230 for 3 days straight and this worked instantly.

This works for windows 8 64 bit!!

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