1 Message

April 17th, 2012 09:00

I have the exact same problem with my e6410, and support has been unable to resolve it after 4 attempts.  Anyone?

2 Posts

April 17th, 2012 12:00

I am have this same issue with my E6420 setting up a E-Port Plus (dual DVI)  at my home office. Everything isa working fine at my companies office and when I am not on the dock at home. I orginally tried an older E-Port with one DVI and one VGA and my two Dell 1907FP monitors, but switched when I had this problem.  After reading that this was a power issue on another blog, I have now tried 3 different AC adapters including the brand new one that came with the E-Port. I tried disabling all network connections/adapters not in use, leaving only the wireless enabled. I turn off the Power Management at a collegues suggestion.

I have also done the following with now change:

Update BIOS and Chipset

Installed newest drivers for:

  • DW1530 Wireless adapter
  • Intel 82579LM Gigabit adapter
  • Intel GMA HD Video

There seems to be no drivers currently available from Dell from the E-port Plus Or I would try that. I get this when I resarch for them:

Attention: Latest drivers are temporarily unavailable in search results!


I could use some advice on what to try next.

2 Posts

April 27th, 2012 09:00

A little more information... I update the drivers for the NVideo card and after that everything worked fine that day.  The next day I docked and the speed was back to <1 Mbps.  I pull the laptop off the dock and the speed went back to normal < 20Mbps.  I hot docked and swithed to the dual monitor one-by-one and extended the desktop and everything worked fine until I closed the lid !  Some how when the lid is close it slows down, but if I leave ito pen it all works fine.  The laptop display is identifed as 1 and the others as 2 and 3.  It is a work around, but there should be a reason.  I dont have to leave the lid open when I dock in the company office.

1 Message

March 29th, 2014 21:00

Thanks for the tip about leaving the laptop lid opened when docked.  12 Mbps on Wi-Fi with the lid closed, jumps to 60 Mbps with it open.  Go figure.

No Events found!

Top