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January 7th, 2013 10:00

ePSA - Video and Processor errors

I own a brand new laptop, which is very nice but unfortunately likes to get me out of my mind :D

It shows a lot of BSODs and i face NO POST problems, especially after the BSODS ( leting it cool and closed for 20 minutes tend to fix them ) + something like this : http://www.youtube.com/watch?v=DBJlvlzJcL4   

ePSA Quick test featured no errors, thorough test on the other hand featured a lot of them

Video card stoped at this :

Error Code 2000-0332

Validation 123926
Msg : Video memory - Video memory integrity test discrepancy

Processor testing feautured another error :

Error code 2000-0114
Validation 129631

Msg: CPU- Cache integrity test discrepancy. CPU 0 ( ID 0x0 ) data error at address 0xAB211CEC. Expected AB211CE8, but found AB219CE8.

same for the others

Error code 2000-0114
Validation 129631

Msg: CPU- Cache integrity test discrepancy. CPU 2 ( ID 0x3 ) data error at address 0xAB211CEC. Expected AB211CE8, but found AB219CE8.

Error code 2000-0114
Validation 129631

Msg: CPU- Cache integrity test discrepancy. CPU 3 ( ID 0x2 ) data error at address 0xAB211CEC. Expected AB211CE8, but found AB219CE8.

Error code 2000-0114
Validation 129631

Msg: CPU- Cache integrity test discrepancy. CPU 4 ( ID 0x5 ) data error at address 0xAB211CEC. Expected AB211CE8, but found AB219CE8.

Error code 2000-0114
Validation 129631

Msg: CPU- Cache integrity test discrepancy. CPU 5 ( ID 0x4 ) data error at address 0xAB211CEC. Expected AB211CE8, but found AB219CE8.

Error code 2000-0114
Validation 129631

Msg: CPU- Cache integrity test discrepancy. CPU 6 ( ID 0x6 ) data error at address 0xAB211CEC. Expected AB211CE8, but found AB219CE8.

Error code 2000-0114
Validation 129631

Msg: CPU- Cache integrity test discrepancy. CPU 7 ( ID 0x7 ) data error at address 0xAB211CEC. Expected AB211CE8, but found AB219CE8

Do i have a hardware problem ? ( the laptop is very new, less than 30 days old i think )

Other info: Dell N7720 17R SE 

Service tag : D04BFT1

9 Posts

January 7th, 2013 10:00

Regarding the NO POST problems those are the same specified here : en.community.dell.com/.../19483781.aspx - well this part " boots to a blank screen with power lights on and fan running.  Pressing the power button shuts it down. " is same as mine.

9 Posts

January 7th, 2013 11:00

Reading this forum found another problem my laptop has ( had no idea about it to be fair )

went into Intel rapid storage technology software and couldn't find the Accelerate tab. I looked in the Bios and under sata I have only two options, (Sata, AHCI). the Bios help suggests that there should be a thrid Intel option to select in order to enable the hard drive and msata drive for caching.

Has anyone got it to show up in the Bios? Would I need to re-install Windows 8?

also this ( en.community.dell.com/.../19455285.aspx ) which i didn`t offered any importance at all so far.

for god sake it`s a brand new laptop, it should be working like a charm...any help would be appreciated.

or at least tell me if it is a hardware problem or it`s something i can do as a user from home.

thank you in advance

9 Posts

January 8th, 2013 04:00

Now i have a memory error too :

Error code 2000-0122

Validation 74827

Msg: memory errors detected. Limit exceeded. Additional errors will not be resolved.

Tehnical support will need this information to diagnose the problem.

Please record the above error and validation codes.

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