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December 16th, 2012 02:00

inbuilt modem not working

Hie i recently bought a dell XPS L 501 X with a inbuilt modem but the problem is that the modem is not working

4 Operator

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3.8K Posts

December 16th, 2012 02:00

Hi,

Welcome to the Community. Are you trying to connect to the internet using a Dial-up Connection? Please let us know what are you trying to do on the computer, and if you get any error messages.

Thank you.

4 Operator

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3.8K Posts

December 16th, 2012 03:00

Hi,

This system goes with a Dell Wireless 5620 Mobile Broadband Mini-Card, or a Dell Wireless 5540 HSPA Mobile Broadband Mini-Card. Click on start, right click on computer, click on properties, click on device manager, and check if the card is getting detected under network adapters or modems. If it is getting detected then you will need to contact the Service Provider to set this up. Systems sold with a WWAN card have a removable sticker on the left-hand palm rest that includes contact information and instructions for activating the WWAN service. If the card is not getting detected then you can download it from support.dell.com, home users, drivers and downloads, enter your service tag to find drivers for your system.

Thank you.

December 16th, 2012 03:00

i put in my sim card and tried to connect to the internet, its not even detecting that there is a sim card

1 Rookie

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4 Posts

December 25th, 2012 07:00

hi ,

my laptop(dell n5050) network contoller driver installing time code 28 error coming how to solve this problem.pls help me, 

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