inspiron n4110

Hi trishbenton,

I am glad that you love your computer so much. You may try some more to see if resolves this resolves issue for you.

 Try the following steps to change battery settings:

 -          Power of your computer.

-          Disconnect all the external peripherals (any USB devices, printer or scanners) connected to your computer including AC adaptor and remove the battery.

-          Press and hold the power button of your computer for 10-15 seconds to drain out the residual power.

-          Release the power button.

-          Insert the battery in and connect the AC adaptor.

-          Power on the computer.

-          Click on Windows logo on desktop.

-          Type ‘Power Options’ in search bar above that.

-          On the left you will see different options.

-          Click on Battery Health Meter (BHM).

 

Note:  In case you are not able to find the Battery Health Meter, proceed to next step to install Quickset.

 

-          Click on tab ‘Battery Status’ as shown in image below:

 

 

-          Uncheck the box that says “Turn off battery charging”.

-          Click on the ‘Battery health’ tab to check battery health.

-          Restart your computer.

-          Check if the issue is fixed.

 

In case you are not able to find the battery health meter on your computer. You can install a quickset application on your computer from the link below:

 

http://dell.to/N06cDR

 

Steps to download drivers:-

• Click 'Download' to download the list to a folder you will designate.
• Click 'Save'. Then designate the folder you would like to save the files to.
• Once you have designated the folder you would like to save your files to, Click 'OK'.
• Selected downloads will automatically start downloading. You can Pause , Stop , or Continue  downloading the items you have selected. Once the download is complete you will have a green check mark. Next is Installation.
• To start installation, Click Open folder. Right-click a downloaded file and select the option to ‘Run as administrator’.
• A small window will appear with 'Continue' and 'Exit' buttons, click 'Continue'.
• In the Select the folder where you want to unzip the files to window, click OK.
• If a message appears asking to create a folder, click 'Yes'. If a message appears asking to overwrite the folder, click 'Yes to All'.
• In the All files were successfully unzipped window, click OK.
• A new window will appear, follow the prompts that appear to finish the installation.
• Restart your computer.

 

Then check for battery health meter in power options.

 

In case the issue is still not fixed and battery charge is 10% or more than that, you can update the BIOS of your computer.

 

Note: Before flashing the BIOS please check the following:-

• Battery should have 10% or greater charge
• Adapter should be connected
• No external devices should be connected.
• All other programs should be closed and documents saved

 

 Link to download the latest BIOS:

http://dell.to/Orui8l

Hope it works for you.

Please reply in case you have further questions.