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February 12th, 2005 18:00
memory read write failure message: Please Help Me!
I have read through some of the answers given to similar problems, and I have to say I don't understand them. I follow directions very well, but don't know a lot about computer guts and how they work. So please keep that in mind when you respond!
When I booted up my computer 2 weeks ago, I first received the "blue screen of death." So I rebooted. I then received the following message in white letters on a black screen:
MEMORY READ WRITE FAILURE AT 00024C80 READ 00ED02ED EXPECTING 02ED02ED
The computer was locked up on that screen so I attempted to reboot. When I pressed the power button, the lights came on for a few seconds and then went out. I tried several times throughout a 12 hour period to reboot the computer with the same results. I then left on a 2 week vacation to the Caribbean (the laptop was not taken on the trip).
Today I got home, turned on the computer and it seems to be working just fine. Now I don't dare turn it off and I don't know what to do to fix it. It is no longer under warranty, but of course I'd rather pay to have it fixed (if necessary) than pay to buy a new one.
I have an Inspiron 8200 that I use almost exclusively on AC power. I have installed no new hardware or software in at least 6 months and my virus protection is up to date.
Thank you for your help!
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AussieChris
4.2K Posts
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February 14th, 2005 00:00
Hi,
Reseat the memory and run the Diags. The memory is under the big door underneath. Take out the battery, remove the screw and door. There are 2 memory sockets. If you push the side clips away, the memory will pop up. Take it out and push back in, then down. What this will do is scrape the contacts clean, well sort of. All metal is slowley corroding, the oxide doesnt conduct. A reseat will scrape through the oxide. ( this is an over simplified description ) If you dont feel happy to do it, get someone who is. Also make sure the memory is pushed back in. You should only see about 1/2 mm of the contacts. If in doubt, dont. From the product support tab above you can find a manual.
Regards Chris
ATCGini
2 Posts
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February 14th, 2005 13:00
Thanks Chris, that sounds pretty easy, I'll try it.
Gini