need service tag utility

Question

hey guys, i need the service tag utility, the asset tag utility doesn't work, it tells me that there's a password and not in the right format.  i use to have it, but i no longer do.  can someone help me?

bacillus · Answer

checked for a sticker at the bottom of your laptop?

celicagt1993 · Answer

i know what my service tag is, i need the utility to program it into the bios.  mine says field after replacing motherboard...  i use to have the utility, but i don't anymore.

johnallg · Answer

Evidently the new mobo has a password protecting it - if it was replaced by Dell, call and prove ownership and they will give you a master password.  If not a Dell repair, try and get the person who sold it to you to trade it for one not password protected.

celicagt1993 · Answer

all the passwords are disabled.  i ran across this once before when my computer was still under warrenty, that they replaced the mobo, and the service tag said 'field'.  i called the tech who replaced the mobo, and he gave me the disk with the service tag utility on it.  this utility could change the tag as many times as i wanted to.  unfortunatly, i lost that disk.  that is what i'm looking for.

naqoyqatsi · Answer

i think you can call dell tech support for that and they will give you a way to change the asset tag.

celicagt1993 · Answer

been there, done that...  it took me 20 minutes to explain to the girl that i needed the software that is sent with the new mobo's instead of the asset tag program.  come on guys, out of everyone that has an inspiron, and has had a new mobo under warrenty, does no one have this disk?!?!?!?!?!?!?

dssdbs · Answer

go here:

http://support.dell.com/filelib/download.aspx?FileID=37105&releaseid=r33634

asset /s /d - will delete the existing service tag

asset /s XXXXXX - replace the XXXXXX's with your new Service Tag

If this doesn't work, I seem to remember having to use a different program to remove the existing service tag one time.

Message Edited by dssdbs on 01-05-2004 03:09 AM

Patmichalouski · Answer

I have been trying asset.exe but this program won't allow you to change the service tag number but just to install it once . I cannot find any other program able to change it . asset /s /d    cannot delete system tag

johnallg · Answer

Considering the power of the file to delete an asset tag, which is there as an added protection against theft, and Dell not wanting this program to be widely distributed, it is no wonder that it is not being offered here or from Dell.

celicagt1993 · Answer

never mind, i found the service tag disk, and i've got it changed.

kthirugnan · Answer

Guys,   Anyone know, how to change the Service Tag in the windows,  such as , Programs \Dell accessories\express service code. After I cloned the PC,  I wanted to change the Serivce Tag.

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need service tag utility

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