Hi mike,

Please download and install the Intel video card driver from the link below.

http://dell.to/1CYjFa6

Please let me know if this helps.

Thanks. I had the same problem and that was the cause. :)

Thanks! This driver should really be added under the affected service tags, though. No reason it shouldn't be included.

Hello.

I've the same problem though this intel driver you referred didn't solve the problem as I could not install it.

When I try to install it I received a message saying that is not compatible with my operating system.

I've an inspiron 5558

please advise which intel driver does NVidia require

thanks