plug and play not working

Question

I have a inspiron 1150, When I insert my mouse or memory stick into the UBS ports, it does not respond.  It was working fine until now.  I have checked the device manager and see no conflicts.  I have troubleshoot and everything is working fine.  When I plug the memory stick, I can see the power light, but I don't see the message that asks me to take an action.  Please help!

parkerti · Answer

You say you don't see a message to take action. Does the mouse function or is it just dead? Does the USB memory key show up as a drive in 'my computer'?

gigi1us2000 · Answer

The memory stick is not listed in my computer and the mouse is 'dead'.  I use the memory stick at work (another dell inspiron) and it works well and the mouse too.  thx

parkerti · Answer

You can try going into your device manager and removing the USB ports from the system, reboot and let Windows re-recognize them. My guess is you have a motherboard issue but the procedure that I mentioned might work. Make sure all of your drivers are up to date - especially chipset - and that your operating system has all of the critical updates done.

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plug and play not working

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