Unsolved
This post is more than 5 years old
2 Posts
0
64420
June 11th, 2012 09:00
problems in Latitude E5520
first, i apologize for my poor english.
second, the problem is in my Latitude E5520.
1) when i turn off the radio transmits with the switch, the wireless and bluetooth are turn off. but when i trun it back on again the bluetooth refuse to turn on. only after i restart the computer the bluetooth device is on (and windows is experiencing truble to shut down).
2) when the computer in idle mode (in screensaver mode and after the screensaver turn off the display), the fan is spinning fast. even faster then when i work with demanding programs (like MATLAB and Matimatica), and when i wake the compuer the fan slows dramatically. it make no sense.
i appreciate your help.
0 events found
DELL-Roshan L
6 Operator
•
4.4K Posts
0
June 12th, 2012 07:00
Hi Rotem Mulayoff,
Welcome to the Community,
For the bluetooth since its turning on only after you restart the system, you can try uninstalling and reinstalling the Bluetooth card driver.
To uninstall open Device Manager,expand Bluetooth Radio,right click on the bluetooth card,click Uninstall.
To reinstall access www.support.dell.com, click Drivers and Downloads,enter system service tag or choose system model,select Operating system.In the list expand Network to find the bluetooth driver.
And for the fan speed try updating BIOS from the list of drivers and see if that helps.If that does not work,run Hardware diagnostics by tapping F12 at start up (Dell logo),select Diagnosticians,Test System.
Post back any error code/message if any.
Thank You
Rotem Mulayoff
2 Posts
0
June 12th, 2012 09:00
for the Bluetooth, done that, didn't help.
for the fan isue, i am on BIOS A7 (the latest).
when i run the diagnostic tool, i got an error code: 2000-0415, "check the following cables: LCD cable".
what it means?
DELL-Roshan L
6 Operator
•
4.4K Posts
0
June 13th, 2012 05:00
Hi,
You got this error code: 2000-0415, "check the following cables: LCD cable" ,because your system model uses old LCD cables which does not support this test and that is why it throws out this error code.This error comes up on systems using the latest BIOS A7 but has the old LCD cables.
Regarding the issue with Bluetooth though you are using the updated driver,try uninstalling and reinstalling the driver.
Check in safe mode how both the Bluetooth and fan works.
erikhenriksson
1 Message
0
October 25th, 2012 18:00
Hi, I have the opposite problem, my Bluetooth does not start when system boot up neither cold or warm boot.
The WIFI starts normally but I physically have to switch the radio switch off then on for the Bluetooth to engage.
When it connect it stay connected and works fine until next time the system reboots.
I have upgraded the BIOS to latest version (09) and installed, un-installed and reinstalled the latest version of Bluetooth drivers and software.
There are no BIOS settings that makes any difference to this problem, I have tried them all.
Dell technicians have replaced the Bluetooth module and the motherboard but nothing helps.
I'm using Windows XP service pack 3 and the Bluetooth devices I'm using works fine on my old Vostro Laptop with the same Widows version.
What to do? Erik