restore factory settings Dell Precision M4600

Hi sergey2b,

Welcome to the Community,

For help to restore your system to original factory settings refer to Section 3 Restoring your System to the Factory Image on the link below :

support.dell.com/.../document

Note :Make sure to read Notice below the Table of contents to access the correct link.

Hope this helps,

Thank You

Hello Roshan,

Thank you for your answer.

After I selected "Dell Backup and Recovery Manager" nothing happening, cursor is watch for few sec and notebook restarted to windows 7 after 20-30 sec.

Thank you.

Try this process from within the Windows.Let the system boot to Windows  and than access the Dell Backup and Recovery Manager (click start menu,in the search box type Dell Backup and Recovery Manager ). Once the application opens click on Restore System  and in the drop down choose Dell factory Image.

Refer to page 16 on this link: support.dell.com/.../DBRM_UGV1_3.pdf

Thank you for download link I didnt see your answer.

after I installed it Restory system button is disabled (rest of buttons are fine)

Roshan let me know please:

where can I download last version of Dell Backup and Recovery Manager

what is parameters for tools\restoresystem.exe and path to image for win 7 I like try procedure same like www.goodells.net/.../vistarecovery.shtml

Roshan thank you for your answer.  

Dell Backup and Recovery Manager doesn't exit in my windows, I double check this

Thank you.

Ideally it should be able to see this application within windows.Since you're conforming you don't see that application,try installing it using the link below:

www.dell.com/.../DriverFileFormats

After installing follow the instruction given on page 16 on the link from my previous post.

Reboot system and make sure you're logged in as Administrator.

Roshan thank you very much for command line

problem is

1) I dont have imagex in tools folder, I only have Tools\restorysystem.exe (but i will try how you wrote)

2) I dont have c:\dell\image\factory*.wim file even c:\dell\image\ folder

I have only c:\recovery folder, it is looking like empty but disk manager in win is showing disk C has some information with size around 200mb

If its still not working follow this path E:\imagex /ref c:\dell\image\factory*.wim /apply c:\dell\image\factory.wim 1 d: in the steps given in the link you posted.

Hello Roshan,

imagex doesnt exist on my disks c, d and x

I copy imagex from here  www.randem.com/.../10284.html

imagex /apply C:\dell\image\factory.wim 1 d:\ retrun message image file has different format

so i cannot use imagex

Let me know please how can I use x:\tools\restoresystem.exe what i have  on my notebook from factory

would you please check by my login what notebook i have and let me know how can I recovery factory setting

Thank you.  

Check if the steps below helps:

Start a command prompt.

Change to the D: drive.

Set the path to 'Path=d:\windows\system32

Go to the d:\tools directory

Run PCRestore

I have message The subsystem to support the image type is not present after I run PCRestore

Roshan let me know  please what is stanadrd procesure for restore factory setting, I think must be easy way for home users

Hi  sergey2b,

You've already tried the standard process by going in to repair option  and clicking on "Dell Backup and Recovery Manager" but that just gave you an hour glass and system booted to windows.Secondly you installed the Dell Backup and Recovery Manager but the Restore option was greyed out and you could not click on it.So those where the standard options to restore the system to factory settings.

So it could be possible that though the system has the recovery partion but the files are corrupt.

Have you formatted this system using Windows disc before?