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2 Posts

38620

February 27th, 2016 22:00

studio 1558 touchpad driver not installing

Hi Folks,

Just installed a hard drive into this Studio 1558 laptop. Besides the tab key not working my biggest issue is the Touchpad not working. Owner says that it worked when the hard drive failed.

Studio 1558 laptop (Service Tag: : Service tag removed per privacy policy>)

Installed Win 7.

Located and installed drivers in correct order according dell.com article. (or at least I tried to)

dell touchpad driver used R242713

synaptic pointing device driver "is" listed in programs

synaptic pointing device - v14.0.2 24Aug09 "is"listed in control panel/mouse properties/device settings... but there is no device listed

no device listed in device manager

Where did I go wrong?

2 Posts

February 29th, 2016 12:00

just like magic... this morning it works

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