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August 26th, 2009 22:00

studio xps 13 lid close problem

ok today i closed the lid of laptop today and it was set onto sleep.

When i tried to open the lid the computer crashed and showed a blue screen where it said it was going to restart .

 it ends up trying to restart but eventually goes to a blank black screen that lasts the whole time

I tried to close and open the lid multiple times to see if it happens again and it does. Any suggestions on what to do I've only had this computer for about 7 weeks

2 Posts

September 9th, 2009 00:00

I also had the same prob. I read from other forums that it is bcoz of some microsoft update. This issue was already reported to Microsoft.

Dont unistall any of the updates . Well you will find in other forums to uninstall some MS update and this will get resolved. But doing so resulted

in system crash for me. So I had to restore the system to Factory Settings. Wait for the update from Microsoft or you can report the prob directly to Dell

so that they will give an update. 

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