@Wayne.Osteen thank you for confirming. The restore tool is referencing the model number, but not distinguishing between Latitude & Precision. The restore tool logic will be updated to handle different product lines having the same model number in an upcoming release; date TBD.
@Wayne.Osteen - thank you for the details and log file. We'll get this over to our dev teams to have a look at. For now, as a workaroud, try moving the non-applicable pack out of the "Dell_Driver_Packs_Local" folder to see if that will work.
DELL-Tyler M
Moderator
•
347 Posts
0
February 26th, 2021 14:00
DELL-Tyler M
Moderator
•
347 Posts
0
February 11th, 2021 11:00
@Wayne.Osteen - thank you for the details and log file. We'll get this over to our dev teams to have a look at. For now, as a workaroud, try moving the non-applicable pack out of the "Dell_Driver_Packs_Local" folder to see if that will work.
US_OSImaging@Dell.com
(866)340-0541
Thanks, TM
Wayne.Osteen
1 Rookie
•
18 Posts
0
February 12th, 2021 04:00
@DELL-Tyler M Removing the other driver pack did indeed work. Thanks for the suggestion.
This will work fine for now as this is an evaluation unit.
Please let me know if there's anything else I need to do from my end.
Wayne.Osteen
1 Rookie
•
18 Posts
0
March 2nd, 2021 06:00
@DELL-Tyler M Thanks for the update!
DELL-Tyler M
Moderator
•
347 Posts
0
June 30th, 2021 08:00
@Wayne.Osteen
Version 10.0.4.19 was released yesterday which resolves this issue.
Download @ http://www.techdirect.com/ [techdirect.com] >> Services .>> Build & Deploy >> Image Assist
Thanks,
Tyler