Hi @ChuckMatthews -

Click on the Dell logo in the Image Assist tool & it will open the log file. Email the log file to US_OSImaging@dell.com so we can have a look what is failing.

Thanks,

Tyler

I just sent the log file as requested.

Thanks,

Chuck

I completely forgot I had this still open. My problem turned out to be 2 bad external drive enclosures. Both would read and write under normal conditions, but when using ImageAssist, they would go haywire. Got my hands on a 3rd that was order alongside one of the others and it worked without issue, and continues to do so.

I encountered almost same issue with ChuckMatthews  May I sent the log to  US_OSImaging@dell.com  ? 

Please see my update to this post for my resolution. I may potentially help you as well. Otherwise send a your log to that address and someone can assist you. Tyler was very patient and helpful in working thru this with me.