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1 Rookie

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2 Posts

466

June 16th, 2022 13:00

Can't restore backup from old computer

Purchased two new Dell Inspiron 3910's.  I want to restore Windows10 Pro backups from two computers we are replacing with the Inspirons (I don't want to transfer files, I want to restore a full backup).  I'm using Acronis True Image 2021 bootable rescue flash drive to do the rescue; which I've done many, many times.

On these two Inspirons Acronis only sees the external usb drive that has the backup file(s) on it and the flash drive it booted with.  It doesn't see the internal m.2 drive on either Inspirons.

Is there some kind of BIOS configuration to allow Acronis to see the internal drive to restore too?

Super frustrated!!

2 Intern

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406 Posts

June 16th, 2022 14:00

RAID is most likely switched on in the BIOS. To see your SATA drives from Acronis you'd need to switch SATA mode from "RAID on" to "AHCI." Your other problem, though, is that cloning from one system to another is unsupported. You are liable to have problems like blue screen crashes on the new systems, once restored, because of mismatching drivers etc. This is just one discussion on the board from someone who attempted this; there are others.

I had suggested, as soimething that might work, using Windows Sysprep tool, designed for system deployment, to "generalize" the original systems' storage before creating your Acronis images.... but I've edited my response because I don't know if it would give you the result you want.

1 Rookie

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2 Posts

June 16th, 2022 17:00

Thank you for your response as going to AHCI from RAID solved the problem!

I've been restoring Windows 10 Acronis backups to different computers/hardware since Windows 10 came out without any problems, not having to find drivers, etc.  Windows 10 is awesome in transferring a one computer to another!!

Thanks again, greatly appreciated.

2 Intern

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406 Posts

June 17th, 2022 09:00

Glad to help.


@fuddsey wrote:

Windows 10 is awesome in transferring a one computer to another!!


Still not a great idea. Problems are more likely the more the computers' architectures differ. Best of luck though!

 

 

7 Practitioner

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2.4K Posts

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12K Points

June 17th, 2022 22:00

If you are doing from intel to intel or AMD to AMD, you may not face issues. 

Do not use cross platform cloning 

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