Unsolved
This post is more than 5 years old
1 Message
0
586
Dell PC on start up problem.
When I start my Dell All in One Inspiron Desktop it loads all the way to the background image. When I hit the spacebar or try to swipe up on the screen nothing happens. Normally I do either of those 2 things and it takes me to the area to input my password.
How can I get past this?
RoHe
10 Elder
10 Elder
•
44.3K Posts
0
February 20th, 2018 13:00
Always include exact PC model and version of Windows in your posts.
Dell-SreejithR
4 Operator
4 Operator
•
3.4K Posts
0
February 21st, 2018 19:00
Thank you for your message. I will be glad to look into this for you.
How long have you been having this issue? Has there been any recent software changes or Windows updates?
Have you tried to use any other keys like enter or Esc & check if that works?
Disconnect any external device if connected & then reboot the computer again to check if the issue persists.
This seems to be an issue with the OS, restart the computer & tap F2 to get into BIOS & check if the keyboard keys respond.
Please click on the message tab next your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.