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Inspiron 3847 Power Light Blinking Amber
When I power ON the PC the power light stays white for few seconds, then turns to blinking amber. Blinks 3 times, pause, 3 times continuously. Loud intermittent fan noise also starts coming.
Room temperature is around 70 F. Back side power test light is always green when pressed with all cables/USB devices unplugged except power.
According to second video in this link, the hardware issue is external. But all cables are unplugged.
fireberd
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April 13th, 2018 03:00
Usually, a blinking amber power light indicates a defective power supply. Unfortunately the Dell manual for the 3847 does not detail any troubleshooting lights/codes so its not 100% but as noted usually the power supply is the problem.
joym8
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April 13th, 2018 08:00
I might order a power supply. But I wonder if anybody had comments on the video link I posted according to which the issue is external, not internal.
Tesla1856
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April 13th, 2018 09:00
That's not really how you fix or troubleshoot dead computers. It's closer to this:
https://www.dell.com/community/Alienware-General/Alienware-Desktop-General-Hardware-Troubleshooting/m-p/5555517#M57436
And that paragraph (in all the Dell manuals) should probably be written more like this:
"If the Power-Supply test LED responds favorably, then there is a 90% chance your Power-Supply is good. You might want to look elsewhere for problems. Have this machine diagnosed and repaired by a qualified computer technician."
joym8
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April 18th, 2018 13:00
Got it diagnosed at local shop. They tried replacing power supply and RAM, detaching hard drive and whatever else they could think but no luck. They say everything points to a motherboard problem. But not 100% sure. If I somehow manage to get a new motherboard for that and it does not resolve the issue, that's waste of time and money. Used motherboard is no good either as I don't know how long it's going to last?
What would you recommend at this point? I can't believe a brand new PC, running perfectly for 3 years could just die all of a sudden one morning without any warning signs.
fireberd
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April 18th, 2018 15:00
Sadly a component can fail at any time. I've been in computers for many years and have seen similar things happen - all brands. I've had components fail in my own systems (self built desktops). I've had components fail while in warranty and "prematurely" out of warranty.
I have no idea of your location or where you have to PC located, but it needs to be where there is adequate cool air flow. Heat is a known potential cause of early failures. Another issue is AC power. If you have not used a "good quality" power surge protector or UPS system there is the possibility that there was a power surge at some point and it weakened components and like with overheating it can eventually lead to failures. The overheating or power failure could have been a year ago and it took that long for a failure.
Its up to you, but if it were mine I would look for a new PC. I would also buy an extended warranty with whatever you buy to cover things such as this. I would seriously consider a UPS system that will provide both surge protection and AC power (for a short time) if there is a power failure. Most power failures are momentary or short duration and a UPS will help with these situations. At my residence I have a UPS for my desktop PC, and another UPS for my 55" HD TV.
rjemmett
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September 25th, 2019 10:00
Hi All,
I know this is an old thread but I thought I would throw this out there.
I had the same problem. My computer's power button blinked Amber 2 times - pause - blink 2 times.
I removed one of the 2 x 4GB RAM chips and everything came up fine. Updated the BIOS. Reinserted the 2nd RAM chip and viola. Good to go.
Hope that helps someone
-RJ
pear_tree
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February 6th, 2024 03:15
@rjemmett , I had the same exact issue as you. I checked my two chips and one of them was loose. I made sure it was properly inserted into the motherboard and it worked just fine.
pear_tree
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February 6th, 2024 03:16
@rjemmett thank you for posting your solution. I am also taking the opportunity to update drivers and BIOS at this time. This is a 10 year old computer and it is still working fine.
metrotechguru
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April 13th, 2024 21:56
@rjemmett Thank you very much. Removing one stick of RAM solved my problem.