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May 27th, 2018 00:00
Inspiron One 2330, Bios issue
Hi. I'm fixing my parents computer that suddenly went on a massive go slow after a Windows update. Whilst updating everything from the dell website and doing a bios update the whole thing crashed. Now when you turn the pc on the fans go for a bit then it clicks off, then back on, then off again and so on. It doesn't load a dell logo, allow any f12 press or start a boot able USB drive. If there a bios recovery option or any suggestions?
Inspiron One 2330
Thanks.
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fireberd
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May 27th, 2018 03:00
Here is the link to Dell BIOS recovery, on certain models. If you are lucky, yours is one of those.
http://www.dell.com/support/article/us/en/19/sln300716/bios-recovery-options-on-a-dell-pc-or-tablet?lang=en
M0204T
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May 28th, 2018 15:00
Sadly not on the list. I've followed the bootable USB solution with no success.
Any other ideas?
RoHe
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May 28th, 2018 20:00
Read Dell's BIOS update policy.
Unfortunately, if you're out of warranty and you weren't told by an actual Dell Support tech to update BIOS, as opposed to either doing it entirely on your own or because you got an alert from Dell's SupportAssist app, Dell won't cover a replacement board.
If you're comfortable working inside an All-In-One or have a geeky friend who can do it, try removing the motherboard battery and pressing/holding the power button for ~30 sec before replacing the battery. And if you're very lucky...
Check the Service Manual for details about removing the battery. Read/follow the instructions carefully because working inside an All-In-One is not as simple/easy as working inside a regular desktop PC.