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June 26th, 2020 10:00

Memory expansion - Inspiron AIO 5490

Hi,

As I was looking at the setup guide, I noticed that 24 GB (16 GB + 8 GB) is not among the configurations supported.

• 4 GB DDR4 at 2666 MHz (1 x 4 GB)
• 8 GB DDR4 at 2666 MHz (2 x 4 GB)
• 12 GB DDR4 at 2666 MHz (1 x 4 GB + 1 x 8 GB)
• 16 GB DDR4 at 2666 MHz (2 x 8 GB or 1 x 16 GB)
• 32 GB DDR4 at 2666 MHz (2 x 16 GB)

Could anyone please explain me why?

Thanks in advance.

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172.6K Points

July 3rd, 2020 15:00

If it's not listed, Dell probably didn't test 24 GB of RAM, but that doesn't necessarily mean it won't work.

Keep in mind, it's always better to install RAM in matched pairs so RAM runs in dual-channel mode. With mismatched RAM modules, assuming all the sticks are compatible, RAM will run in single-channel mode which is somewhat slower and less efficient than dual-channel mode.

6 Operator

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20.1K Posts

June 26th, 2020 12:00

Maybe because Optane Memory is used.

Intel Optane "memory" is a misnomer. ... Optane memory isn't a random-access computer memory, or RAM. Instead, it's meant to work as a cache memory bridge between RAM and storage, allowing for faster data transfer between the memory, storage, and processor.

1 Rookie

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7 Posts

June 26th, 2020 12:00

So...what would happen, then?

Wouldn't it work at all or would the system just use some amount of it?

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July 1st, 2020 12:00

Hi, @Mary G 

I’m still wondering whether 24GB of RAM will work or not. 

Any ideas?

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7 Posts

July 3rd, 2020 16:00

Alright! Thanks

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