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August 22nd, 2022 12:00

Running SupportAssist with .NET Runtime Installer v 5.0.17

Microsoft withdrew support for .NET Runtime Installer v 5.0.17 on 10 May 2022.

If you are updating / have updated to .NET Runtime Installer v 6.0.8, DO NOT UNINSTALL v 5.0.17; if you do, SupportAssist will no longer load & run.

Dell tech support are aware of this issue and it will be addressed in the next release of SA due in mid-September.

After the new version of SA is released, you may un-install .NET Runtime Installer v 5.0.17 if you wish.

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August 25th, 2022 10:00

Fixed in SupportAssist v3.12.1.180 released 25 August 2022.

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