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June 19th, 2021 22:00

G5 5090, Samsung PM991a NVMe slow write speeds

Hey all,

I was testing the NVMe that shipped with the pre-built that I ordered (I know, I know). It's a Samsung PM991a 256GB drive. The write speeds are terribly slow. According to the specs I've seen, the speeds should be up to 2200 MB/s read, and 1200 MB/s write. I'm getting less than 20% of that write speed. I've looked at firmware, and I seem to be on the most current one. I've tried ACHI and Raid. I have checked with Dell tech support. They didn't do much beyond check for updates. Pretty disappointed with this drive. 

CyrstalDiskMark Test 1.png

9 Legend

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47K Posts

June 21st, 2021 03:00

Check the G5 5090 drivers page for firmware updates to SSD!

 

Random VS Sequential are different things.

You are not guaranteed speed.

The answer is not a one size fits all nor is it a sound byte.

Class

Sequential RW

Random  RW

Interface

10 Value

520K/320K

30K/10K

Sata

20 Mainstream

500K/300K

80K/60K

Sata

30 Performance

550K/350K

90K/75K

Sata

40 Performance

1500K/350K

200K/80K

PCI-E NVME

50 Performance

2100K/1200K

300K/100K

PCI-E CARD X4

 

Sequential = Boot, hibernate,  daily power up and down

Random = tasks such as file search:KIOPS

Typical SATA 2 speed is 250K

Typical SATA 3 speed is 500K

The faster speeds are usually 2 NVME drives in parallel RAID 0

X16  PCI-E cards can Get 8000K sequential speed.

https://www.seagate.com/files/www-content/datasheets/pdfs/nytro-5910-nvme-ssdDS1953-3-1801US-en_US.p...

 Sequential Read (MB/s) Sustained, 128KB                        8,150,000
Sequential Write (MB/s) Sustained, 128KB                          4,800,000
Random Read (IOPS) Sustained, 4KB QD64                          975,000
Random Write (IOPS) Sustained, 4KB QD64                          132,000
Random 70/30 R/W (IOPS) Sustained, 4KB QD64                  369,000

 

10 Elder

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43.7K Posts

June 20th, 2021 17:00

Always include exact PC model in your posts.

Samsung drivers don't work very well when BIOS is set to RAID. If you changed BIOS to AHCI, without setting Windows to install AHCI drivers, I'm surprised Windows will still boot.

Depending on the exact PC model, the NVME slot may only be x4 so it's not going to be as fast as the same SSD installed in a faster NVME slot when they wrote the speed specs....

At least for some users with XPS 8940 PCs and a similar issue, they did the following:

  1. Update BIOS to the latest version for your PC model. If this were my PC, I'd update BIOS manually from a USB stick, not via SupportAssist or even inside Windows.

  2. When that's done, boot PC and tap F2 to open BIOS setup. Look for a "BIOS default settings" option (not a “factory settings” option) and select the right option. Confirm the reset, save the change and exit setup.

  3. Test SSD again

19 Posts

June 21st, 2021 10:00

Sorry for not posting the model. It is the Dell G5 5090 with 10700F.  

I have updated BIOS, but from within Windows.  I can try and reflash with a USB via BIOS.  I'll try the steps you've provided and report back. 

Thank you

10 Elder

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43.7K Posts

June 21st, 2021 11:00

@japaul32  - If you already updated BIOS to the latest version successfully in Win 10, don't do it again.

I suggested updating BIOS outside Win 10 because that usually has fewer risks of failure which can brick the motherboard, than doing it inside Win 10.

So just try resetting BIOS to the default settings....

19 Posts

June 21st, 2021 12:00

Will do.  I'll reset the values to default in BIOS and report back. 

19 Posts

June 21st, 2021 21:00

I reset BIOS to default settings. Unfortunately, that did not make a difference.  Write speed is 133 MB/s. 

10 Elder

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43.7K Posts

June 22nd, 2021 11:00

Did you install the Samsung driver?

What version of BIOS is installed? BIOS v1.4.0 is the latest.

Is BIOS set to RAID or AHCI now? If it's RAID, you should change it to AHCI, the right way:

  1. Open Cmd prompt window, run as administrator

  2. Copy-paste this command, which will start Windows in Safe Mode the next time you reboot:
    bcdedit /set {current} safeboot minimal and press Enter

  3. Restart the computer and enter BIOS setup

  4. Change the SATA operation mode from RAID to AHCI

  5. Save the change and exit Setup and Windows will automatically boot to Safe Mode

  6. Open Cmd again, as in step #1

  7. Copy-paste this command, which will start Windows in Normal Mode the next time you reboot:
    bcdedit /deletevalue {current} safeboot and press Enter

  8. Reboot and Windows will automatically start with AHCI drivers enabled

19 Posts

June 22nd, 2021 13:00

According to Dell the most current BIOS for my system is 1.1.2.  Also, my system is a G5 5000 (my bad). I haven't been able to find a new driver version for this drive.  

 

I set ACHI using the method you provided previously.  It didn't do much to the write speeds. 

19 Posts

June 22nd, 2021 15:00

I tried to install this firmware, but it does not work with this drive.  I think I'm just at a point where I'm better off buying a new NVMe.  I've reached to Samsung regarding drivers and firmware as well. 

 

japaul32_0-1624401167422.png

The install log doesn't offer any info as to why it fails. 

10 Elder

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43.7K Posts

June 22nd, 2021 15:00

@japaul32  -  Always helps when you give us the right model number.... 

Dell offers a firmware update  for the Samsung PM991 NVME SSD installed in the G5 5000 that: "Improved the performance of the solid-state drive (SSD)".

CAVEAT: That page says "PM991", not "PM991a". I don't know what the difference is between those two, so it might not install if it's not suitable for the "a" version.

Maybe that will help...

 

10 Elder

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43.7K Posts

June 22nd, 2021 16:00

Were you logged into an account with administrator privileges?

It's possible that firmware version is already installed or maybe Samsung fixed something else in the hardware so that update isn't necessary for the "a" version.

Who's to say a new NVME SSD will be any faster? And even if it is, will you actually notice it in the real world, eg when you're not just running benchmarks?

19 Posts

June 22nd, 2021 16:00

Yes, I was. It looks like the firmware on the PM991a is newer. 

You're right, there's no guarantee.  My system is slow when using productivity and construction apps (AutoCAD, Blue Beam).  More so than my previous system, which was an ancient PC with a 4790k.  

10 Elder

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43.7K Posts

June 22nd, 2021 17:00

How much RAM in this system?

Are all your other G5 5000 drivers up-to-date?

 

19 Posts

June 22nd, 2021 17:00

The system shipped with 16GB in l of ram dual channel.  All of the the other drivers are update, and I've updated windows recently as well. 

 

It looks like at least one other person has the same issue. 

 

https://www.dell.com/community/Inspiron/New-Dell-Inspiron-5000-with-really-slow-samsung-PM991-256GB-nvme/m-p/7882567/highlight/true#M118779

10 Elder

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43.7K Posts

June 22nd, 2021 18:00

And BIOS is still set to AHCI?

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