First, if you haven't done it reinstall Realtek. The Windows installed "High Definition Audio" driver is a generic, basic function, driver and does not have all the features of the regular hardware driver (Realtek in this case).
Second, with a USB connected sound device, it gets digital data from the PC and converts it to analog internally (has its own sound card). Thus the PC's sound card is not even used.
Per your description it appears the regular PC sound is OK, so it points to a problem in the sound bar.
If you are connecting the USB cable to a monitor, try connecting the USB cable direct to the PC and/or to a different USB port and see if this helps.
I tried connecting to a different USB port and also uninstalled/reinstalled Realtek. Still getting the crackling sound once in a while. So I assume that means the soundbar is broken and I need to buy a new one eventually?
The solution is to get an analog sound bar and attach to the Green port for sound out. The crackling is due to bus bandwidth issues on the USB controller.
i am sorry for telling you but it works only with usb cable so how to connect it to the analog cable or if you try to say that the soundbar is problematic.
All i want is to solve this without spending money for second bar.
And the answer is to disconnect the soundbar from the monitor and move it to the desk and just in front of the monitor.... can still be connected via monitor USB.
fireberd
9 Legend
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33.4K Posts
0
December 11th, 2018 13:00
First, if you haven't done it reinstall Realtek. The Windows installed "High Definition Audio" driver is a generic, basic function, driver and does not have all the features of the regular hardware driver (Realtek in this case).
Second, with a USB connected sound device, it gets digital data from the PC and converts it to analog internally (has its own sound card). Thus the PC's sound card is not even used.
Per your description it appears the regular PC sound is OK, so it points to a problem in the sound bar.
If you are connecting the USB cable to a monitor, try connecting the USB cable direct to the PC and/or to a different USB port and see if this helps.
LostSneaker
1 Rookie
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2 Posts
0
December 16th, 2018 09:00
Thank you for your suggestions!
I tried connecting to a different USB port and also uninstalled/reinstalled Realtek. Still getting the crackling sound once in a while. So I assume that means the soundbar is broken and I need to buy a new one eventually?
speedstep
9 Legend
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47K Posts
0
December 17th, 2018 08:00
The solution is to get an analog sound bar and attach to the Green port for sound out. The crackling is due to bus bandwidth issues on the USB controller.
https://www.amazon.com/Dell-AX210-Stereo-Speaker-System/dp/B009NGI3J2/
AJ376
1 Message
0
June 28th, 2022 07:00
i am sorry for telling you but it works only with usb cable so how to connect it to the analog cable or if you try to say that the soundbar is problematic.
All i want is to solve this without spending money for second bar.
thank you for your time.
PhilipnD
1 Rookie
•
2 Posts
1
September 23rd, 2024 22:37
And the answer is to disconnect the soundbar from the monitor and move it to the desk and just in front of the monitor.... can still be connected via monitor USB.