Waves MaxxAudio Pro echo

Question

I'm having an issue with Waves MaxxAudio Pro. When Playback enhancement is turned on with headphones plugged in, it sounds like the left and right channels are being mixed together. Audio for the left side is also played on the right side, but with a small delay. It does the same for the right channel too, a little bit of the audio is played through the left channel with a small delay. It has an echo effect which is really annoying. Turning off Playback enhancement makes the problem go away. Playback enhancement is supposed to enhance the audio, not turn stereo headphones into mono headphones. It definitely seems like a software issue. I have reinstalled the drivers and reinstalled Waves. This problem still exists on a fresh installation of Windows 10 on a new SSD. I have a Dell Inspiron 5675. It's not the headphones otherwise it would do it on all my devices and with 'Playback Enhancement' turned off.

Saltgrass · Answer

You have to be careful of using audio enhancements and make sure there is not more than one being used at the same time.

In your case, which enhancement are you using? Do you have additional software for special enhancements such as Dolby or spatial?

If you look at the Windows Sound Control panel and select your output device, does the configure option contain any options for enhancements?

The two channels are always mixed but one being delayed is a little strange. Possibly something like a reverb.

AvidSurvivalist · Answer

I do not have any additional software being used for audio enhancements.

Spatial is disabled, I don't have any Dolby software. Just using playback enhancements in MaxxAudioPro.

There are no enhancement options tab.

They shouldn't be mixed. If I have audio for the left channel, it should be the left channel only. It shouldn't be playing in the right channel with slightly less volume and 10-20 ms of delay. I even mute one of the channels and still hear sound from it.

pidgin · Answer

I've been trying to get to the bottom of why I hear a very slight 'echo' in my headphones too, and figured out it was this app.  As with 95% of problems with Dell, it's great hardware let down by atrocious/ill-conceived software... and a case of 'why can't they just leave things alone?'

RoHe · Answer

Did you check to make sure 'Mono' audio is turned off on the Windows Audio screen? Not sure this will help but worth a look...

Kirklin69 · Answer

If you look at the Windows Sound Control panel and select your output device, does the configure option contain any options for enhancements?

just some random guy · Answer

hey i found the fix for you bro

okay so this is what to do

you go to your settings, system, audio, all audio devices, and then you select the audio device you are using and it will send you to properties

then you scroll down and turn off audio improvement

this fixed the problem for me! hope it helps for you to!

Inspiron Desktops

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