Scenario 1 : Intel shipped super secret under development chip to Dell and Dell installed in your machine   

OR these utilities are recording temps correctly but core speed not at all. 

Try a different utility 

or just run a stress test on processor and keep Task manager > performance on top. 

C'mon man!  I can dream a little, can't I?  I'll try a different monitor, next time I fire it up.  Must be something in the new core design, as my older gen i7's always showed right.

I know your situation, happened with me once. A bug in fortnight was showing 220 FPS with GTX 960.

But it only lasts while it can. I am glad that downgrade from Alienware to G series was not a let down. Enjoy your new machine. 

Anyways you are using latest  exe files for these utilities from internet right ? Cause you do have a valid point. An older gen software may not be tested for 11th Gen CPU. 

Try updating the software. 

Yes, I downloaded the newest version of hwmonitor.  I tried running task manager while gaming, but was only able to review a limited time of operation.  The G series is so much lighter than my AW, with a more than 50% performance increase over my older laptop, and much cooler running.  I'd bet I could get close to 9k on timespy with a bit of tweaking (8300 out of the box), but not even going to bother trying.  I only hope that Dell will eventually release a bios that will allow undervolting to even further reduce temps.

Baseline timespy score was 8300, with everything updated, around 8750. Upgrading to 64 Gb of Ripjaws 3200 bumped score to over 9050, default settings. 9200-9300 should be attainable with an overclock, under good temps. Very pleased for a sub $1k computer with $250 in upgrades.