Unsolved
This post is more than 5 years old
1 Message
0
1932
February 27th, 2018 11:00
AC Adapter doesn't charge and computer is dead
Hello,
I have been having some trouble. This morning my computer was low on battery so I plugged it in. My laptop only sporadically indicated that it was receiving power. After trying many times to get it to stay charging my computer went dead. I can't get it to charge any more. Also, the green light in the charger is on. What should I do?
I have been having some trouble. This morning my computer was low on battery so I plugged it in. My laptop only sporadically indicated that it was receiving power. After trying many times to get it to stay charging my computer went dead. I can't get it to charge any more. Also, the green light in the charger is on. What should I do?
0 events found
No Events found!
ejn63
12 Elder
•
31K Posts
•
153.6K Points
0
February 27th, 2018 11:00
Unplug the system, disconnect the battery and hold the power button for 30 sec. Remove and reinstall the memory module(s).
Plug in the adapter only - no battery. If the system will power up, but not with the battery connected, the battery is bad. Replace it with a new one.
If the system won't power up with a good AC adapter after the foregoing reset procedure, the mainboard is bad.
hopexbrown
1 Message
0
October 27th, 2020 13:00
The same thing is happening to me, what did you end up doing?
nyc10036
6 Operator
•
5.6K Posts
0
October 27th, 2020 14:00
One would hope that the other person followed the troubleshooting steps.
.