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January 12th, 2020 13:00

Alienware command center language

Hi,

I have a dell g3 3590 and there's a slight issue with awcc - it's in Russian. Russian is not my first language, I'm Czech. I bought the laptop in a Czech shop, it's got a Czech keyboard, and all other pre-installed Dell apps are either in English or Czech.

I haven't found a way to change the language. Is it even possible? And if so, how?

Also, awcc tries to update itself when I launch it. It's already updated once, but on this update Windows displays a message that some driver is not digitally signed. Should I update it anyway? Or maybe download it from somewhere else?

Some numbers:

  • Express Service Code:
  • Alienware command center suite version: 5.2.33.0
  • Alienware OC controls version: 1.2.34.1214

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January 13th, 2020 08:00

Hi, 

 

I have replied to you via private note regarding the same query.

 

-Prajesh

 

January 24th, 2020 01:00

Thank you for your reply, however it's not what I asked (yes, I've read the private  one).

I just want to know if you can force a language in alienware command center (to english at least) and if not, somebody please forward it to the developement team to get it fixed ASAP.

I think it's an issue with all 2019 g3s, not just my particular one. I've had the exact same problem on a slightly different model, bought from a different czech shop. Same thing when I uninstalled AWCC and downloaded it from the support page.

 

edit: that update issue I previously mentioned has been solved.

2 Posts

January 31st, 2020 19:00

I have pretty about the same problem, using the same laptop model.

 

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